Rachel Nighan joins the Drury group this year - 2019 - as an Account Manager with more than 15 years of experience in customer service and administration. Her responsibilities include managing clients' needs by working with employers and coordinating all details of company benefits, strategies and administration.
She serves to maintain communication between the client, the employees, providers and insurance carriers. Her genuine interest in people brings the same depth of interest to her relationship with her clients. She will commit her best service with continual plan maintenance, enrollment, negotiations and compliance.
When not busy at work for Drury, Rachel loves spending time with her husband Scott and three children as well as her dog, a mini Aussie Doodle. Rachel enjoys sporting events, outdoor activities and spending time at the gym. She is as much at home in the mountains of Colorado as the beaches of Jamaica and Cape Cod. Rachel grew up in Massachusetts and moved to Franklin, TN, in 2004.